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This blog was designed to educate both industry professionals and customers on the various ways a personal assistant or concierge can make a clients life easier as well as give back time for more important activities like family and friends.


Monday, June 16, 2008

Employee Appreciation Week
The Downtown Partnership of Baltimore invites all downtown employees  to get out of the office and enjoy special events and downtown Baltimore City during the week of June 16-20, 2008.  Employee Appreciation Week gives Downtown Baltimore the opportunity to recognize employees for their important contributions to the success of Baltimore's central business district, so get out there and have a blast.
9:23 pm est

Thursday, June 5, 2008

Get Quotes

A personal assistant can get things on track in the project management arena simply by getting quotes for various projects and services on behalf of the client. The client doesn't have to spend countless hours waiting, they don't feel frustrated because they are finally getting the kitchen repainted after two years of requests by their spouse.

6:27 am est

Wednesday, June 4, 2008

Important Notice:
                                                 Surprised
Service requests will not be accepted by email, fax or mail without the completed proper service request forms.  (No exceptions)
11:17 am est

Sunday, June 1, 2008

Employee and Sub-Contractor Arrivals

On behalf of Mason-Dixon Concierge, LLC, please welcome our new employee Sandra Waters.
11:12 am est

Attention: Customers
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Thank you very much for your patronage.  As you may well know the spring, summer and fall months are our busiest times.  We will respond at our earliest opportunity to all email, phone calls and traditional mail enquires.  Please keep in mind that, due to the nature of our work, we do not always have computer access during the day.  However if your message applies to any time sensitive issues such as, schedule changes, visit requests,  updates or any other emergency that will take place with in 24 hours, please follow up with a phone call to our business line (410) 747-3009 EXT 80.  Thank you so much we look forward to serving you , your family and pets.
11:07 am est

Schedule a Handyman Day

There are many ways a personal concierge or assistant can make your life easier for instance setting - up a mass FIX-IT session.

Here's how it works. The client simply goes around the house and makes a list of all the little jobs that they have been meaning to do. (Sometimes for YEARS)

Here is a sample list:

1) Fix leak in shower

2) Fix loose tile in kitchen

3) Replace outlet in kid's room

4) Repair lock on garden gate

5) Caulk around upstairs tub

6) Fix leaky toilet in master bath

7) Repair downspout

8) Patch crack in driveway

Once a list is compiled your personal assistant will engage a skilled handyman or two to come and tackle the jobs in a single day. Since most tradesman charge a service call fee the client would only have to pay once and get all of those annoying tasks off the list in a single visit. The personal assistant  will meet the service personnel, show them the tasks, then inspect the work once complete.

Most people will feel a tremendous relief and satisfaction with the accomplishment since the items won't continuously remind them of a job waiting to be done.

10:53 am est

Client Referral

Thank you R.G. for sending us three new clients and you may rest assure that Mason-Dixon Concierge will take care of them as if they were our own family.
10:25 am est

Tuesday, May 27, 2008

Be an Employee Substitute

Teachers have substitutes. Why can't regular employees?

Going to a temporary service is time consuming and even then one doesn't know who they are getting until they show up on site. And then there is the time needed to get up to speed on a task.

Sometimes a business simply needs hands and someone with the ability to make basic decisions. A personal assistant or concierge can assist a client who owns or runs a business.

A personal assistant or concierge can help on a temporary basis if needed. The  assistant can help on various projects that support the primary work or company mission.

9:54 pm est

Thursday, May 15, 2008

Plan a Reunion

Most people love reunions, yet those same people usually hate planning and organizing them. Your client can be a hero in any group they belong to by being the one who managed to pull together a reunion for the family, a high school class, a military unit or any other organization in which they were members with the assistance of a personal concierge or assistant.

11:40 am est

Tuesday, May 13, 2008

Mangage Customer Email

One of the most demanding tasks in this era of electronic communication is handling email effectively. More are more people are delegating this task to their personal assistant.

If you are like me, you get hundreds of emails each week. The fact is that I often get behind and lately I have been considering having my own personal assistant manage my email so that I can stay on top of it all and respond to people in a reasonable amount of time.


Lately, I have been encountering more executives who have their assistants handle their email. It makes perfect sense - after all, of the hundreds of emails I get each week the vast majority are routine. They are either not relevant or they require a standard response.



7:39 am est

2008.06.01 | 2008.05.01 | 2008.04.01 | 2008.02.01

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Mason-Dixon Concierge, LLC 
6400 Baltimore National Pike, # 468 
Baltimore, Maryland, US  21228
customerservice@mason-dixonconcierge.com
Toll Free 1-(888)-747-9955  Local (410)-747-3009
Saving you time for the finer things in life is our business!
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